The JANUS Guarantee
We are so confident that we solve problems, that we actually guarantee our work. Once a problem is fixed, if it returns, we'll fix it FREE!
Where We Deliver
Janus' principal office is in Branford, CT to be centrally located to its customer base
This allows us to service clients in the following areas and more:
- New Haven County CT
- Fairfield County CT
- Westchester County NY
- Middlesex County CT
- Hartford County, CT
- Nassau County NY
JCare™ Select
JCare™ Select includes our most popular support options in one easy monthly payment. This entry level service is designed for organizations that need technology services on a limited or scheduled basis. JCare™ Select provides your business or organization with proper maintenance of your desktops, servers, laptops, and networking equipment to ensure your I.T. equipment runs smoothly with minimal downtime.
Support and maintenance services are available Monday through Friday from 8AM to 5PM excluding holidays and response times are typically within 24 hours. There are no travel charges and telephone and help desk support services are included at no extra charge.
In addition, 4 hours of on-site support are included per month at no additional charge. These support hours can be used to handle issues such as removing viruses or spyware, installing new hardware or software and for server or network upgrades.
This is a very comprehensive approach to supporting small businesses and Not for Profit organizations. The services included with this support contract are:
- Network Services
- Desktop Services
- Internet Services
- Wireless Services
- Help Desk Services
- Scheduled Monthly Visits
For more information on these services, click the link below to Read About Our Services.
To learn more about our other JCare™ Full Service Contracts, Please select from the links below: