The JANUS Guarantee
We are so confident that we solve problems, that we actually guarantee our work. Once a problem is fixed, if it returns, we'll fix it FREE!
Where We Deliver
Janus' principal office is in Branford, CT to be centrally located to its customer base
This allows us to service clients in the following areas and more:
- New Haven County CT
- Fairfield County CT
- Westchester County NY
- Middlesex County CT
- Hartford County, CT
- Nassau County NY
About JCare™
Janus Systems JCare™ is a revolutionary new approach to computer consulting and support services. Traditionally computer consulting companies charge different rates for the type of work performed and bill you hourly for each and every thing they work on. Computers are not the simple machines they used to be. With new technologies in both hardware and software, companies are faced with new and challenging problems on a regular basis. Over time, these hourly charges can become substantial for any sized business.
Our approach is to charge you one, low, flat rate per month and include these services in one, neat package. The theory behind this approach is simple, proper maintenance. By giving your technology the proper attention before problems occur, we are able to stave off most technology problems before they occur. Think of your computer as a car, by changing the oil, brakes and tires when needed, your car runs smooth and free of problems. By keeping up with this maintenance, we’ll keep your computers running smooth and free of problems.
Maintenance gets us a long way to keeping you running smoothly, but sometimes parts fail or software becomes corrupt. This is where you need support. All levels of JCare™ include support hours for those unexpected hardware or software failures. With our fast response times, we’ll have you back up and running in no time. We take care of everything from ordering new parts to installing them, all you need to do is call us, and we’ll take it from there.
Not Enough? OK, We’ll include maintaining your Servers. Your server is the heart of your network, by maintaining and supporting your servers we are able to minimize downtime. If something does go awry and your server is down, it becomes our number 1 priority. Nothing we do is more important than getting your server back up and running as quickly as possible. We’ll also include maintaining all your network equipment. Routers, switches, wireless access points and all the other blinking boxes in the closet. We’ll keep them all running smoothly.
But wait, There’s more. In addition, we’ll take care of the user community as well. From moving them into that new corner office to helping them conquer that stubborn table formatting in Word, our Help Desk and Desktop Support services are there to support you and your employees.
All these services are included in all of our JCare™ Service Contracts. Additional services are included in our other contracts. Click Here for a comparison of all our JCare™ Service Contracts and when your ready, Click here to Contact Us. To learn more about any level, Please select a level from the links below:
Click Here to Read about Our Services
Providing clients with complete solutions, That's the Janus difference.